How to clean the lens of a slot-loading optical drive (a MacBook Pro's SuperDrive)

The first sign of malfunction was that the MBP started to be picky about what sort of blank CDs/DVDs it would accept for writing. This was not a big deal since it still accepted 9 out of 10 CDs without any problems.

Some time later I had a failed burning. The burn process started OK, but near the end (or maybe during writing the lead out?) it failed with some mysterious error message. This was quite strange, but I was still not very suspicious (this is my first Mac and having grown up using PCs with Windows I got used to failures).

However lately I started to have problems even reading my CDs and DVDs. Shock This was the last drop of water in the glass. Every sign pointed to either a broken optical drive or malfunction due to dusty lens. I already had issue with dust on the lens of various CD/DVD drives in the household (eg. the Hi-Fi system and my old PC had problems reading CDs too and a manual cleaning of the lens helped - I tried a lens cleaning kit too, but it was worth nothing).

So I was up and ready for cleaning the lens of the MacBook Pro's SuperDrive, however I was a bit unsure about whether there's any gotcha in taking the SuperDrive apart. I had no difficulties with my old PC's 5.25" Plextor DVD-writer (you just had to remove the screws from the drive's case and take off the upper part and the lens was right there), but I've never taken apart a slot-loading drive. Notebook optical drives are a lot smaller and I wanted to see some proof-of-concept photos to get reassurance. After having spent some time with Google, I've stumbled on a discussion thread on Apple's forums that contained a few pics of a slot-loading SuperDrive's internals. It didn't seem risky to take apart so I started the process.

Update: some people had success using a plastic card (eg. a credit card or a drivers license) and some fine cloth (the ones that you used to clean your glasses with). Some applied alcohol to improve the cleaning effect (but I personally only use benzine). The plastic card method might spare you taking apart the MBP, so it's worth to check out the comments and read through the experiences of others before you start to dismantle yours. You should also know that a few people reported broken drives after the cleaning. However my best guess is that it had nothing to do with the cleaning itself (I've already completed this process on a number of PCs, my MBP, a number of desktop DVD players and Hi-Fi systems and never had any problems).

The first step is to take apart the MacBook Pro. iFixit has a very detailed guide on how to do this, so I'll skip over that. After you got the optical drive out from the MBP, you place it on your workpad like this:

As you can see, I've kept the tape on the ribbon cable. I didn't see any reason to remove it. If you've followed the iFixit guide til the end, you've already removed the mounting brackets from the drive. You should memorize which bracket goes to which side and which screw goes into which hole. Otherwise the reassembly will be a little bit tricky for you. Wink
I've taken some pictures of the brackets, it seemed to be the fastest way to take a snapshot of the original mounting of the brackets.

After you've removed the brackets, you've to take off the four screws that keep the lower and the upper half of the unit's case together. Here's a pic with all the brackets and these 4 additional screws taken off:

Now you can remove the upper part of the case. It's really easy to do, just do it slowly, no need to hurry. You'll get to see something like this:

Here I've drawn a small red circle around the lens:

For cleaning the lens I use benzine (the one used for medical disinfection ... we used to have a bottle of this at home): it's great dissolvent (eg. to remove glue that remained on a newly bought product after having removed the price sticker) and it evaporates practically without a trace. It's perfect for this kind of a job (however I've read that some people prefer to use some kind of alcohol).

To apply the benzine to the lens surface I use q-tips (that should not be hard to get either Smile ):

After the cleaning the lens is as good as new:

Reassembling the unit should be a piece of cake. Put it back into the MBP, put the MBP together and test the optical drive's CD/DVD reading and writing capabilities to see if the cleaning had any positive effect. For me it was worth the trouble. I can now read every CD/DVD of mine again and writing works perfectly too. Smile

Update (2010.04.04): it happened today for the first time -since I wrote this article- that I could not read a CD with my MBP's superdrive. The time period was almost 20 months. And since I bought my MBP during Christmas in 2006 (27th of December to be precise), it was 20 months between the date of purchase and the first cleaning. So it's now quite certain that my drive needs cleaning every 20 months. I live close to a road with a pretty high traffic and not too rich vegetation, so a lot of dust is coming into the flat. Probably people living in the suburbs are better off regarding the required cleaning frequency of their optical drives.

Update (2010.12.30): three days ago I took apart my mom's Mac Mini to replace the hard drive (she outgrew the original 120 GB one). Once at it, I couldn't resist to open and clean the DVD-RW drive too. Smile

Here's a pic showing the lens in the Mac Mini's SuperDrive (it's a Pioneer DVD-RW DVR-K06, firmware version Q614):

While opening the case, a small, white, plastic component accidentally popped out. It was not too difficult to put it back in place, but to make life easier, here's a pic showing the part that you should be careful with:

Update (2012.07.01): I wrote a post about how cleaning the fan exhaust port can help you fix performance problems (lagging, slowness) of your notebook/laptop/workstation/etc. Check it out since if you already consider going "inside" your notebook, you might as well clean it out properly. Smile

Update (2013.04.14): I guess it's now my turn to thank for all the comments. Smile Today was the first time that I actually tried the suggested (and many times confirmed) method of using a credit card wrapped in some cloth to clean the lens. I have an old CD that Mac OS X reported as being blank. I didn't want to take apart the Macbook just to read this one CD, so I took a credit card, wrapped it in a wet cloth (a microfiber one used for cleaning glasses) and pushed it through the CD slot. The credit card + cloth pair turned out to be far too thick, so I looked for a slimmer substitute and my tax ID card (in Hungary we get one of these ... has your tax payer ID number on it) turned out to be just the perfect fit. Smile It's a lot slimmer than a regular credit card, so I wrapped the same cloth around it and pushed it through the hole. I've repeated this a couple of times, then tried to read the CD again and it worked. Smile So thanks Chris (who was the first to suggest the credit card method on 15th April 2009)!

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Worked!

Just 10 seconds. Thank u Wink

Cleaning the DVD/CD Drive

Q tips can shed and if you insert into the slot and you run the risk of getting fibers caught in the Drive.
I removed mine, opened it up, cleaned and reinstalled. Took about less than an hour. No need to rush.
My problem still exists. So I am replacing/upgrading to a Super DRIVE.

Re: Cleaning the DVD/CD Drive


Q tips can shed and if you insert into the slot and you run the risk of getting fibers caught in the Drive.

You're perfectly right. And I'm sorry that the cleaning did not work out for you. I think that the laser diode has a lifespan not too long and sooner or later it get's too weak to do the job properly. Sad I consider myself lucky since all my drives (til now) could be fixed by cleaning the lens. However I've not used any CD or DVD drive for more than five years so I've no idea how long they should work.

Qtip to clean dvd player

You can use an alcohol swab like you find in First Aid kits, they are flat and they don't shed.

Re: Qtip to clean dvd player

Thanks for the feedback. Could you provide some pics on these "alcohol swabs"? I tried to find some using Google image search, but only came up with pics of regular q-tips. I used keywords like "alcohol swab" and "alcohol swab first aid kit", but without success. In my country (Hungary) first aid kits have nothing that I could identify as an "alcohol swab" (or something that I could imagine using to clean the lens of a DVD player ... ie. without taking the player apart of course).

Alcohol swabs / Medi-swabs

Given how useful this has been, thought I should give something back - these are alcohol swabs: https://www.medshop.com.au/products/smith-nephew-medi-swab-skin-cleansing-swabs.html

In Australia at least, the brand name is medi-swab and they're available in all pharmacists for a few bucks. I keep a box at home and use them for cleanign all sorts of things.

Thanks for your wonderful guide.

worked for me! thanks.

worked for me! thanks.

Thank you it worked for me too

been almost a year since ive been able to read dvds. their are so many threads around where people (mac users) are sharing this problem.

I tried everything, disc cleaner, compressed air, resetting Pram etc and this is the only method that worked. so thanks to you and your awesome website and search engine visibility!!! I now have a perfect running drive Cheers!!

Re: Thank you it worked for me too

I'm glad it worked for you. Smile

Follow up on q-tip cleaning

I read this post after spending most of the day trying all kinds of stuff to fix my superdrive. It had begun to eject every kind of media... I was convinced it was corrupted firmware, looked at dozens of posts, and got hung up on flashing firmware.

I read the post here which is awesome... The advice and the detailed instructions are great.

But being a sucker for a good shortcut, I read the **Q-Tip directly in the loading slot** comment with interest. First I tried standard qtip which didn't really fit-- the diameter of the shaft is too big. So I dug through my cabinet and found a kind of qtip with a hollow plastic shaft, which I crushed with pliers creating a flattened qtip. I was able to slide this into the slot and aimed for the area of the lense about an inch in and an inch from the left. I tried once dry (hmm looks like dirt or dust on the qtip!) next just for good measure with rubbing alcohol. Hmm and VOILA! I'm not sure how long lasting of a solution it is, but I went from a completely crippled drive to reading dvds and CDs looks like burning works too.

THANKS!

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