The first sign of malfunction was that the MBP started to be picky about what sort of blank CDs/DVDs it would accept for writing. This was not a big deal since it still accepted 9 out of 10 CDs without any problems.
Some time later I had a failed burning. The burn process started OK, but near the end (or maybe during writing the lead out?) it failed with some mysterious error message. This was quite strange, but I was still not very suspicious (this is my first Mac and having grown up using PCs with Windows I got used to failures).
However lately I started to have problems even reading my CDs and DVDs.
This was the last drop of water in the glass. Every sign pointed to either a broken optical drive or malfunction due to dusty lens. I already had issue with dust on the lens of various CD/DVD drives in the household (eg. the Hi-Fi system and my old PC had problems reading CDs too and a manual cleaning of the lens helped - I tried a lens cleaning kit too, but it was worth nothing).
So I was up and ready for cleaning the lens of the MacBook Pro's SuperDrive, however I was a bit unsure about whether there's any gotcha in taking the SuperDrive apart. I had no difficulties with my old PC's 5.25" Plextor DVD-writer (you just had to remove the screws from the drive's case and take off the upper part and the lens was right there), but I've never taken apart a slot-loading drive. Notebook optical drives are a lot smaller and I wanted to see some proof-of-concept photos to get reassurance. After having spent some time with Google, I've stumbled on a
discussion thread on Apple's forums that contained a few pics of a slot-loading SuperDrive's internals. It didn't seem risky to take apart so I started the process.
Update: some people had success using a plastic card (eg. a credit card or a drivers license) and some fine cloth (the ones that you used to clean your glasses with). Some applied alcohol to improve the cleaning effect (but I personally only use benzine). The plastic card method might spare you taking apart the MBP, so it's worth to check out the comments and read through the experiences of others before you start to dismantle yours. You should also know that a few people reported broken drives after the cleaning. However my best guess is that it had nothing to do with the cleaning itself (I've already completed this process on a number of PCs, my MBP, a number of desktop DVD players and Hi-Fi systems and never had any problems).
The first step is to take apart the MacBook Pro.
iFixit has a very detailed guide on how to do this, so I'll skip over that. After you got the optical drive out from the MBP, you place it on your workpad like this:
As you can see, I've kept the tape on the ribbon cable. I didn't see any reason to remove it. If you've followed the iFixit guide til the end, you've already removed the mounting brackets from the drive. You should memorize which bracket goes to which side and which screw goes into which hole. Otherwise the reassembly will be a little bit tricky for you.
I've taken some pictures of the brackets, it seemed to be the fastest way to take a snapshot of the original mounting of the brackets.
After you've removed the brackets, you've to take off the four screws that keep the lower and the upper half of the unit's case together. Here's a pic with all the brackets and these 4 additional screws taken off:
Now you can remove the upper part of the case. It's really easy to do, just do it slowly, no need to hurry. You'll get to see something like this:
Here I've drawn a small red circle around the lens:
For cleaning the lens I use benzine (the one used for medical disinfection ... we used to have a bottle of this at home): it's great dissolvent (eg. to remove glue that remained on a newly bought product after having removed the price sticker) and it evaporates practically without a trace. It's perfect for this kind of a job (however I've read that some people prefer to use some kind of alcohol).
To apply the benzine to the lens surface I use q-tips (that should not be hard to get either
):
After the cleaning the lens is as good as new:
Reassembling the unit should be a piece of cake. Put it back into the MBP, put the MBP together and test the optical drive's CD/DVD reading and writing capabilities to see if the cleaning had any positive effect. For me it was worth the trouble. I can now read every CD/DVD of mine again and writing works perfectly too.
Update (2010.04.04): it happened today for the first time -since I wrote this article- that I could not read a CD with my MBP's superdrive. The time period was almost 20 months. And since I bought my MBP during Christmas in 2006 (27th of December to be precise), it was 20 months between the date of purchase and the first cleaning. So it's now quite certain that my drive needs cleaning every 20 months. I live close to a road with a pretty high traffic and not too rich vegetation, so a lot of dust is coming into the flat. Probably people living in the suburbs are better off regarding the required cleaning frequency of their optical drives.
Update (2010.12.30): three days ago I took apart my mom's Mac Mini to replace the hard drive (she outgrew the original 120 GB one). Once at it, I couldn't resist to open and clean the DVD-RW drive too.
Here's a pic showing the lens in the Mac Mini's SuperDrive (it's a Pioneer DVD-RW DVR-K06, firmware version Q614):
While opening the case, a small, white, plastic component accidentally popped out. It was not too difficult to put it back in place, but to make life easier, here's a pic showing the part that you should be careful with:
Update (2012.07.01): I wrote a
post about how cleaning the fan exhaust port can help you fix performance problems (lagging, slowness) of your notebook/laptop/workstation/etc. Check it out since if you already consider going "inside" your notebook, you might as well clean it out properly.
Update (2013.04.14): I guess it's now my turn to thank for all the comments.
Today was the first time that I actually tried the suggested (and many times confirmed) method of using a credit card wrapped in some cloth to clean the lens. I have an old CD that Mac OS X reported as being blank. I didn't want to take apart the Macbook just to read this one CD, so I took a credit card, wrapped it in a wet cloth (a microfiber one used for cleaning glasses) and pushed it through the CD slot. The credit card + cloth pair turned out to be far too thick, so I looked for a slimmer substitute and my tax ID card (in Hungary we get one of these ... has your tax payer ID number on it) turned out to be just the perfect fit.
It's a lot slimmer than a regular credit card, so I wrapped the same cloth around it and pushed it through the hole. I've repeated this a couple of times, then tried to read the CD again and it worked.
So thanks Chris (who was the first to suggest the credit card method on 15th April 2009)!
Comments
Re: The method described in this post is the one
You mean my original post, right? So you did take the drive apart to have a clean shot at the lens?
What do you mean by that?
I'm not sure what you mean by the "original" problem. You mentioned in your previous comment that your "optical drive could only read copied and home made cds dvd-r, dvd+r, but not originals". Was this before you tried the compressed air or after it.
Please, tell me the whole story so I get a clear picture of what happened.
Right now my best bet is that your lens got dirtier than it was before your cleaning attempt.
Since you can still read CDs and only DVDs fail, I think you didn't break anything on the drive.
Ok... this is the whole story:
My surprise when it didn't accept the dvd, it made some sounds, then ejected it... (this is why a year and a half, when it was over waranty, the optical drive got replaced)... I tried a lot of cds and dvds, in that moment it accepted and reproduced:
Then a week or two later I found this post and followed along with the ifixit guide... (yes de original post), then again tried all the cds and dvds I could and It could read:
This is what made me think that if it works better after cleaning it, got to be something alike...
Thank you
Re: Ok... this is the whole story
1.) You bought the MacBook at a store some time in the past and all was well with the optical drive.
2.) Years later (when the warranty was already expired) it started to reject playing some discs. You took the MB to Apple support and drive was replaced and all was well again.
3.) 1.5 year later (something like a month ago) you blew compressed air in the optical drive through the slot and it started to be "picky" about accepting and playing discs.
4.) Two or three weeks ago you've found my post, took apart the MacBook and cleaned the lens properly, but after putting the MB together it was still not willing to write double layer DVDs (but everything else was fine).
I see two possibilities here:
1.) Your drive is OK, but your disc is not. What type of DL disc did you try? DVD+R DL or DVD-R DL? I'm not familiar with the model of your drive ... it's possible that it supports only one type of double layer discs and you tested with the other type. The two types of DL discs require different methods for burning thus it is quite possible that a drive supports only one of them. Eg. my MacBook Pro reports (ie. the System Profiler utility in the Disc Burning section) that it can write the following types of discs ...
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Thus it does not support burning of DVD-R DL discs.
2.) You might be out of luck. Using compressed air like that on the optical drive was a bad idea IMHO. Of course it depends on the can of compressed air applied, but I think that such a strong blow of air could have damaged the lens moving mechanism. Of course it's still a riddle why this affects only DL discs and not others. Theoretically the burning of DL discs does not require anything special in the mechanics of the drive ... thus there should be no difference between burning a CD or a DL DVD (regarding mechanical movements inside the drive).
I'm sorry that I was not much of a help.
I followed these instructions ---
You got used to burn errors
Re: You got used to burn errors
it worked!!!
my superdrive started to fail at recording cds and dvds and then started to fail reading burned media.
I tried with the plastic card & cloth but it didn't worked.
so I opened the MBP and the drive, & I cleaned it with isopropilic alcohol.
now it read everything and record DVDs !!!
THANKS! !!!
Oh well
Re: Oh well
Well
Re: Well
Re: Well
Re: Well
If you're unlucky and booting off from an external USB DVD does not work, you can still try an USB flash drive which documented on Apple support.
my slot drive came back from
Thank you!
thankyou
you are all legends, thakyou.
Tried the cloth with credit
Perfect - iPhone cleaning
Unable to burn DVD's
worth the trouble...!
No need to take the drive
IT WORKED!!
Thank you, it took me 4 minutes and it was free!!
Amazing!
I have by mistake cleaned the
Re: I have by mistake cleaned the
Worked :-)
praise the lord because my drive is working !!
Thanks!
Never opened up my mbp before, but I figured it out thanks to your post!
Saved me a new Superdrive station
I still can't believe it worked, awesome +1
grtz
Card an cloth works.
Thanks a lot.
card with cloth
I *was* a skeptic!
Saved a trip to the electronics store!
Great fix!
Cheers!
THANK YOU!!!!!
Visa card + underwear:
THANK YOU!
Thank you so much for sharing!
Cloth and Credit Card
coffee filter credit card and windows cleaner
Thank you for the tip! Next time I might do the opening of the drive if I have the time. Good fix!
Macbook Pro Late 2008
Got mine working
Credit card and lens cleaning
Thanks for everything!
Best. Trick. Ever. Thank you
Thank you so much for making my day
Worked for me too
This seems to have taken care of the problem.
How to clean the lens of a slot-loading optical drive (a MacBook
Thanks to every one with tips on this method.
What kind of cleaning cloths are people using?
Re: What kind of cleaning cloths are people using?
As for me: I'm still all for the difficult approach (take it apart, use a q-tip dampened with benzine to clean the lens).
Open super drive get cash back!!!
Re: Open super drive get cash back!!!
Didn't work for me {:>(
My issue may be a little different. My drive reads the system disc but not my MS Office install disc not my Adobe Master Collection instal disc. It did read the Adobe Acrobat install disc though and a music cd I tested too. Selective? All the discs are in good condition with minimal scratching.
I haven't read other posts describing this problem so any advice will be welcome.
Re: Didn't work for me {:>(
Worked for me!
On the left side of the drive: up and down a few times.
Didn't need to take apart the drive so it's very easyier
Thanks.
I new one costs 100$ and a external one 40$. But this method costs nothing
Thank you.
(Sorry for my English)