The first sign of malfunction was that the MBP started to be picky about what sort of blank CDs/DVDs it would accept for writing. This was not a big deal since it still accepted 9 out of 10 CDs without any problems.
Some time later I had a failed burning. The burn process started OK, but near the end (or maybe during writing the lead out?) it failed with some mysterious error message. This was quite strange, but I was still not very suspicious (this is my first Mac and having grown up using PCs with Windows I got used to failures).
However lately I started to have problems even reading my CDs and DVDs.
This was the last drop of water in the glass. Every sign pointed to either a broken optical drive or malfunction due to dusty lens. I already had issue with dust on the lens of various CD/DVD drives in the household (eg. the Hi-Fi system and my old PC had problems reading CDs too and a manual cleaning of the lens helped - I tried a lens cleaning kit too, but it was worth nothing).
So I was up and ready for cleaning the lens of the MacBook Pro's SuperDrive, however I was a bit unsure about whether there's any gotcha in taking the SuperDrive apart. I had no difficulties with my old PC's 5.25" Plextor DVD-writer (you just had to remove the screws from the drive's case and take off the upper part and the lens was right there), but I've never taken apart a slot-loading drive. Notebook optical drives are a lot smaller and I wanted to see some proof-of-concept photos to get reassurance. After having spent some time with Google, I've stumbled on a
discussion thread on Apple's forums that contained a few pics of a slot-loading SuperDrive's internals. It didn't seem risky to take apart so I started the process.
Update: some people had success using a plastic card (eg. a credit card or a drivers license) and some fine cloth (the ones that you used to clean your glasses with). Some applied alcohol to improve the cleaning effect (but I personally only use benzine). The plastic card method might spare you taking apart the MBP, so it's worth to check out the comments and read through the experiences of others before you start to dismantle yours. You should also know that a few people reported broken drives after the cleaning. However my best guess is that it had nothing to do with the cleaning itself (I've already completed this process on a number of PCs, my MBP, a number of desktop DVD players and Hi-Fi systems and never had any problems).
The first step is to take apart the MacBook Pro.
iFixit has a very detailed guide on how to do this, so I'll skip over that. After you got the optical drive out from the MBP, you place it on your workpad like this:
As you can see, I've kept the tape on the ribbon cable. I didn't see any reason to remove it. If you've followed the iFixit guide til the end, you've already removed the mounting brackets from the drive. You should memorize which bracket goes to which side and which screw goes into which hole. Otherwise the reassembly will be a little bit tricky for you.
I've taken some pictures of the brackets, it seemed to be the fastest way to take a snapshot of the original mounting of the brackets.
After you've removed the brackets, you've to take off the four screws that keep the lower and the upper half of the unit's case together. Here's a pic with all the brackets and these 4 additional screws taken off:
Now you can remove the upper part of the case. It's really easy to do, just do it slowly, no need to hurry. You'll get to see something like this:
Here I've drawn a small red circle around the lens:
For cleaning the lens I use benzine (the one used for medical disinfection ... we used to have a bottle of this at home): it's great dissolvent (eg. to remove glue that remained on a newly bought product after having removed the price sticker) and it evaporates practically without a trace. It's perfect for this kind of a job (however I've read that some people prefer to use some kind of alcohol).
To apply the benzine to the lens surface I use q-tips (that should not be hard to get either
):
After the cleaning the lens is as good as new:
Reassembling the unit should be a piece of cake. Put it back into the MBP, put the MBP together and test the optical drive's CD/DVD reading and writing capabilities to see if the cleaning had any positive effect. For me it was worth the trouble. I can now read every CD/DVD of mine again and writing works perfectly too.
Update (2010.04.04): it happened today for the first time -since I wrote this article- that I could not read a CD with my MBP's superdrive. The time period was almost 20 months. And since I bought my MBP during Christmas in 2006 (27th of December to be precise), it was 20 months between the date of purchase and the first cleaning. So it's now quite certain that my drive needs cleaning every 20 months. I live close to a road with a pretty high traffic and not too rich vegetation, so a lot of dust is coming into the flat. Probably people living in the suburbs are better off regarding the required cleaning frequency of their optical drives.
Update (2010.12.30): three days ago I took apart my mom's Mac Mini to replace the hard drive (she outgrew the original 120 GB one). Once at it, I couldn't resist to open and clean the DVD-RW drive too.
Here's a pic showing the lens in the Mac Mini's SuperDrive (it's a Pioneer DVD-RW DVR-K06, firmware version Q614):
While opening the case, a small, white, plastic component accidentally popped out. It was not too difficult to put it back in place, but to make life easier, here's a pic showing the part that you should be careful with:
Update (2012.07.01): I wrote a
post about how cleaning the fan exhaust port can help you fix performance problems (lagging, slowness) of your notebook/laptop/workstation/etc. Check it out since if you already consider going "inside" your notebook, you might as well clean it out properly.
Update (2013.04.14): I guess it's now my turn to thank for all the comments.
Today was the first time that I actually tried the suggested (and many times confirmed) method of using a credit card wrapped in some cloth to clean the lens. I have an old CD that Mac OS X reported as being blank. I didn't want to take apart the Macbook just to read this one CD, so I took a credit card, wrapped it in a wet cloth (a microfiber one used for cleaning glasses) and pushed it through the CD slot. The credit card + cloth pair turned out to be far too thick, so I looked for a slimmer substitute and my tax ID card (in Hungary we get one of these ... has your tax payer ID number on it) turned out to be just the perfect fit.
It's a lot slimmer than a regular credit card, so I wrapped the same cloth around it and pushed it through the hole. I've repeated this a couple of times, then tried to read the CD again and it worked.
So thanks Chris (who was the first to suggest the credit card method on 15th April 2009)!
Comments
The credit card wrapped with
Perfect!!!
imac 27"
Thank you so much
I then stumbled across this page and figured it couldn't hurt, so I opened it up and cleaned the lens with some lens cleaning fluid for my camera. My drive now works perfectly, and you have restored my faith in Apple products! Thank you for this great piece of advice!
Re: Thank you so much
Thx!
Re: Thx!
Directly cleaning lens worked!
When I opened up the cover of the Superdrive, I did not notice any dust inside the Superdrive, which makes me doubt that blowing compressed air will do the trick.
MAC's CD reader cleaning
The credit card cleaning method it really works.
Just a couple of gentle swaps using a small piece of cotton cloth embedded with isopropyl alcohol made my CD reader to come back to life.
Because I live in Patagonia Argentina, quite far from any Apple Service Centre, I was preparing myself to cope the troubles of getting an spare unit. It was by then when I read about your experiences.
Thank you again.
Cleaning
Works fine and no damage to the DVD.
Thanks to all.
Re: Cleaning
credit card with paper towel worked!
Thanks!!!!
This worked for me
and this is the direct link to the video all 13 seconds of it. http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/TS2839/TS2839-2.mov
And hey presto, my drive works again. I hope this helps some of you.
Money on the credit
Chamois Tip swap
Won't scratch the lens.
http://www.mcmelectronics.com/product/20-1145&scode=GS201&CAWELAID=220225175
credit card
macbook pro matshita dvd-r uj-857e
Perfect!
THANKS
One more...
Thanks a lot!
i at first tried the credit
Simply Genius
Credit card method of cleaning lens
I had just ordered a portable Samsung burner on Amazon because my MBP disc burner was barely usable. I will keep it, when it arrives, because it's a handy item to have as a backup.
But the problem was solved. I will try the same thing with a MacMini drive which has been getting a bit temperamental as well.
Thanks again for this great tip. Worked like a charm.
Wow!!! Software bugs and
Just used a dry lens cloth
Credit card with paper towel and glass cleaner
I add another one. Worked
Credit card and cloth cleaning success!
another success story with an older macbook
Red Circle
Re: Red Circle
Credit card didn't work, but dismantling did!
Thank you -- you saved me $150 (labor and parts) for replacing an out-of-warranty drive, when all it needed was a little spit and shine!
Re: Credit card didn't work, but dismantling did!
Thank you!
As others said, it takes 10 seconds.
To clarify some small points that the earlier comments I read didn't make crystal clear:
I sprayed a little iKlear screen cleaner on an iphone cleaning cloth (cloth is square and slightly longer than the screen of an iphone 5).
I folded the cloth in half, then slid a plastic library card inside so the long edge of the card was enfolded by the cloth. The edges of the cloth stuck out a bit from the short edges of the card, but this doesn't matter.
I held the loose edges of cloth tightly onto the OTHER long edge of the card so the cloth was smooth and would not slip off the card.
Then I inserted the long edge of the card about 3-4 cm into the DVD slot, with the left short edge of the card on the left side of the slot (because the laser lens is on that side)
I pushed it in, pulled out, in and out three or four times total.
BINGO!
Credit card + cloth doesn't fix the problem :((((
Re: Credit card + cloth doesn't fix the problem :((((
Cleaning cloth for glasses and bank card
Cleaning opening drive
+ The drive illustrated is the type used in iMacs, delicate but not nearly so much as the Macbbok pro superdrive. The latter can also be opened with care but is better cleaned by careful insertion of a cleaning disc or the business card + optical cleaning cloth.
Re: Cleaning opening drive
I've cleaned several CD/DVD drives (including a couple of Hi-Fi music players) with benzine and no harm came to the drives. But I'm no chemist, neither very well informed in the potential effects of benzine. I just might have gotten lucky.
iMacs optical drive inside really dusty due to fan location
Before cleaning, can't load up a lot of discs. After cleaning, works reliably.